Shipping policy
Thank you for shopping with Top It Off Essentials. We currently ship physical products to customers within the United States.
ORDER PROCESSING
Orders are processed after payment has been successfully received. Processing times may vary depending on the product, supplier, order volume, weekends, and holidays.
SHIPPING RATES
Available shipping methods and applicable shipping charges are displayed at checkout before you complete your purchase. Shipping rates may vary depending on the products ordered and delivery destination.
DELIVERY TIMES
Estimated delivery times are provided when available. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, supplier processing, or other circumstances outside our control.
MULTIPLE SHIPMENTS
Because Top It Off Essentials offers products that may be fulfilled from different locations, items from the same order may arrive in separate packages and at different times.
TRACKING
When tracking information is available, it will be provided after your order has shipped. Please allow time for the carrier's tracking system to update.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping information, please contact customer support as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.
LOST, DELAYED, OR DAMAGED PACKAGES
If your package appears to be lost, significantly delayed, or arrives damaged, please contact Top It Off Essentials customer support so we can review the situation and assist you.
DIGITAL PRODUCTS
Digital products, including The Grounded Man™ digital journal, are delivered electronically and do not require physical shipping. Access or download information is provided according to the digital product's purchase and delivery process.
CONTACT US
For questions regarding shipping or an order, please contact Top It Off Essentials customer support.
Email: info@topitoffessentials.com